Available Position

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Event Information Specialist

Scottsdale, AZ

Are you a sports & music fanatic? Be A Event Information Specialist for an Event Ticketing Software Company

Ticket Evolution builds software and services that handles the real-time execution, clearing and settlement of event ticket trades. If you have ever purchased tickets online or called a broker for seats to a concert, chances are our system was used somewhere in between.

Overview

As an Event Information Specialist you will be responsible for maintaining our catalog of events, performers, venues, and related data to ensure that we have all possible events represented accurately in our system. This position requires someone who is extremely detailed oriented because you will manage over 85,000 events and ensure that over $3 Billion of tickets are accurately represented using a combination of automated tools and manual input.

Essential Duties and Responsibilities

  • Manage and maintain our catalog of sports, concerts, and theatre events as well as our venue and performer data. This includes:
  • Creating new Events, Venues, and Performers as necessary
  • Mapping data that comes from other systems to match ours
  • Respond to emails and client requests in an efficient and timely manner
  • Work with Product leads and provide support in product related issue resolution
  • Suggest improvements/issues/bugs with proprietary software and communicate new improvements/issues/bugs
  • Ensure we have accurate seating charts available for all events
  • This position sometimes requires a little bit work on weekend and evenings/nights (usually during various sports tournaments & playoffs where we need to update matchups and mappings for events)

Education, Experience and Training

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills

  • Internet software (Web browsers, Google, Social Media sites)
  • Office (Word & Excel)
  • Google Docs/Drive
  • Order processing system (Proprietary POS System)
  • Project management system (Zendesk)

Benefits

  • 401(k) with matching
  • Medical, Dental, and Optical plans available
  • Paid Time Off

NOTE: The Ticket Evolution Scottsdale office is a tobacco free workplace and we do not hire smokers or tobacco users.

If this sound like you, please apply here.

About the Company

Ticket Evolution is the silent backbone of the secondary ticketing industry with over $2B in global sports, concert, theatre tickets and more running through our platform at any given time. We develop industry leading solutions that enable our partners to offer that inventory to their customers while providing the backend real time execution, clearing and settlement of that inventory across multiple distribution platforms. If you have ever purchased tickets to a game on-line, or called a broker for tickets to a sold-out show, chances are that our platform was used somewhere in between. Located in the Gramercy neighborhood of NYC, we are a fun-loving group of geeks and event junkies. Full benefits include comprehensive health insurance, matching 401k, continual formal education programs and a fast-paced dynamic environment.

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