Available Position

Wanna join us? We’ve left this spot open for you

Account Manager

Fulfillment Team, Full-Time, New York, NY

Ticket Evolution has some amazing things brewing to capitalize on a booming live entertainment industry and we are looking for an energetic, partner-centric individual to help share the wealth. You will have the enviable opportunity to collaborate across all departments including business development, product, marketing, and fulfillment teams to ensure a consistently great experience for all of our myriad partners. Come learn and grow with us!

What you’ll do

  • You will face every day with a smile as the front-line point of contact to distribution partners on questions/issues/feedback and will work with relevant departments to answer/resolve/improve as needed.
  • You will work diligently and efficiently to ensure proper vetting and onboarding of new partners.
  • You will continually advocate to partners and affiliates the full components of Ticket Evolution’s products and services.
  • You will take ownership of accounts and gleefully meet and beat key performance metrics.
  • You will work with relevant departments to meet internal and external reporting requirements.
  • You will work closely with internal teams to promote and further develop our partnership programs.

Who you are

  • 3-5 years of account management, sales or client services experience in enterprise software, entertainment/sports or e-commerce.
  • Ticketing sales experience and/or knowledge of the affiliate world a huge plus.
  • Proven ability to initiate, establish and nurture partner relationships via all communication channels (email, phone or in person).
  • Fantastic organization skills and the ability to prioritize a heavy workflow.
  • Ability to translate product requirements into technical concepts clearly and concisely.
  • Ability to work in fast-paced environment and industry.
  • Proficiency in using PowerPoint, Keynote, Excel, and Salesforce.
  • A passion for live entertainment.
  • You are a 51%-percenter. (Extra points if you didn’t have to look that up.)

If this sounds like you, please apply HERE.

About the Company

Ticket Evolution is the silent backbone of the secondary ticketing industry with over $2B in global sports, concert, theatre tickets and more running through our platform at any given time. We develop industry-leading solutions that enable our partners to offer that inventory to their customers while providing the backend real-time execution, clearing, and settlement of that inventory across multiple distribution platforms. If you have ever purchased tickets to a game online or called a broker for tickets to a sold-out show, chances are that our platform was used somewhere in between. Located in the Gramercy neighborhood of NYC, we are a fun-loving group of geeks and event junkies. Full benefits include comprehensive health insurance, matching 401k, continual formal education programs, and a fast-paced dynamic environment.